Security & Privacy at ChaTask

Article 1. Customer Data Ownership

Customers are the sole owners of all data stored and created on ChaTask.

This includes but is not limited to:

• Messages and work communications
• Projects
• Tasks
• Documents and attachments
• Wiki content and knowledge base
• AI Agent work results
• System activity logs

ChaTask does not claim ownership of any customer data. Your data is always yours.

Article 2. No Use of Customer Data for Training Public AI

ChaTask is committed to not using customer data to train or improve public AI models without explicit customer consent.

All data processed by AI is used solely to directly serve the business's operational, collaboration, and task management needs on the system.

Each business's data and knowledge is always isolated in a dedicated Workspace, ensuring privacy and security.

Article 3. Flexible Access Control and Permission Management

ChaTask allows businesses to control data access at multiple levels.

Access permissions can be configured at:

• Workspace
• Project
• Task
• Wiki

Users can only access information they have been granted permission to, helping businesses protect critical data while maintaining effective collaboration across teams.

Article 4. Comprehensive Data Encryption and Protection

ChaTask applies data protection measures in accordance with international security best practices:

• Data encryption in transit
• Data encryption at rest
• API connection and integration service protection
• Multi-layer authentication and access control
• System monitoring to detect and prevent unauthorized access

These mechanisms help ensure data security, integrity, and availability throughout the usage period.

Article 5. Activity Logs and Traceability

All important activities on the system are recorded for governance, auditing, and incident investigation purposes.

This includes:

• System login and access
• Task creation, assignment, and updates
• Task status changes
• Document access and editing
• System administration operations

Activity logs help businesses enhance control, accountability transparency, and meet internal governance requirements.

Article 6. Backup and Service Continuity

Data on ChaTask is regularly backed up to ensure business continuity.

We establish backup, data recovery, and incident response procedures to minimize the risk of service interruption and ensure rapid recovery when needed.

Article 7. Standards and Compliance

ChaTask aims to operate according to international standards and best practices in quality management, information security, and data protection.

Including:

• ISO 27001:2022
• ISO 9001:2015
• GDPR Principles
• Service Level Agreement (SLA)

These standards help ensure the system operates with clear, transparent processes that meet the requirements of modern enterprise environments.

Article 8. Enterprise Intellectual Asset Protection

ChaTask not only protects data but also helps businesses preserve and develop their intellectual assets.

All processes, documents, decisions, work experience, and internal knowledge are centrally stored in the Workspace and Wiki, with full access control and change tracking.

This enables businesses to:

• Reduce dependence on individuals
• Minimize knowledge loss when employees leave
• Shorten onboarding time for new employees
• Increase organizational scalability and continuity

Knowledge no longer resides scattered across emails, messages, or separate tools — it becomes a shared asset of the business, effectively leveraged through AI.

Article 9. ChaTask's Commitments

We believe AI only creates real value when businesses can use it in a safe, transparent, and controllable environment.

ChaTask commits to:

• Protecting customer data
• Respecting privacy
• Not using customer data to train public AI models
• Not sharing or selling customer data to third parties beyond service provision purposes
• Transparency in system governance and operations
• Continuously improving security and information safety standards

ChaTask is built to be a trusted AI Workspace platform for businesses in the AI era. Human + AI Agents. All in One Chat.